Privacy Policy – Boost Accounting
Last updated: 30 March 2026
1. Introduction
Boost Accounting (“Boost”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
2. Information We Collect
2.1 Personal Information
- Name and surname
- Email address
- Contact details
- Business information (e.g. business name, address)
- Account login details
2.2 Usage Information
- IP address
- Browser type and device information
- Pages visited and actions taken on the site
- Session data and interaction behaviour
2.3 Financial & Business Data
When using Boost Accounting, you may input:
- Invoice data
- Client information
- Expenses and estimates
This data remains your property and is processed only to provide the service.
3. How We Use Your Information
We use your information to:
- Provide and manage your account
- Enable invoicing, estimates, and tracking features
- Improve our website and product experience
- Communicate with you (support, updates, onboarding)
- Monitor and analyse usage trends
- Ensure security and prevent fraud
4. Cookies & Tracking Technologies
We use cookies and tracking technologies to improve your experience and understand how our website is used.
This may include:
- Analytics tools (e.g. Google Analytics)
- Marketing and advertising platforms
- Session tracking tools
These tools may collect information such as:
- Pages visited
- Time spent on site
- Interactions with content
By using our website, you consent to the use of cookies and tracking technologies.
You can disable cookies in your browser settings, although this may affect functionality.
5. Sharing of Information
We do not sell your personal information.
We may share information with:
- Trusted service providers (hosting, analytics, email services)
- Legal or regulatory authorities where required by law
All third parties are required to protect your information in line with POPIA.
6. Data Security
We take reasonable technical and organisational measures to protect your information, including:
- Secure servers and encryption
- Access control and authentication
- Regular system monitoring
However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information:
- For as long as your account is active
- As required for legal, regulatory, or operational purposes
You may request deletion of your data at any time.
8. Your Rights (POPIA)
Under POPIA, you have the right to:
- Access your personal information
- Request correction or deletion
- Object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator
9. Access, Correction & Deletion
You may request to:
- View your stored data
- Update incorrect information
- Delete your account and associated data
To do so, contact us at:
support@boostaccounting.com
10. Cross-Border Data Transfers
Your data may be stored or processed outside South Africa.
Where this occurs, we ensure appropriate safeguards are in place in accordance with POPIA.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
12. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Boost Accounting
support@boostaccounting.com
www.boostaccounting.com